Privacy Policy

Last updated: April 5, 2026

1. Introduction

Horizon Tech d.o.o. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software development services and website.

2. Information We Collect

Personal Information

  • Name and contact information
  • Company name and job title
  • Account credentials
  • Billing information (processed securely through third-party providers)

Project Data

  • Project requirements and specifications
  • Technical documentation
  • Communication history related to projects

Usage Information

  • Log data and analytics
  • Device and browser information
  • Usage patterns and preferences

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our software development services
  • Communicate with you about projects and services
  • Process payments and billing
  • Improve our services and user experience
  • Send relevant updates and marketing communications (with your consent)
  • Ensure compliance with legal and regulatory requirements
  • Detect and prevent fraud or unauthorized access

4. Data Storage and Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure cloud storage with Microsoft Azure
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data security and privacy
  • Incident response procedures

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • To protect the rights, property, or safety of Horizon Tech, our clients, or others
  • In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Project data is retained according to contractual agreements and industry standards. You may request deletion of your account and associated data, subject to legal retention requirements.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Lodge a complaint with a supervisory authority

8. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). We ensure that any international data transfers are protected by appropriate safeguards.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services

You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our website. Your continued use of our services after changes indicates acceptance of the updated Privacy Policy.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Horizon Tech d.o.o.

Sarajevo, Bosnia and Herzegovina

Email: hello@horizon-tech.io